Greek & English books Diavazo for readers across the UK

Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

30-Day Returns

Return within 30 days of delivery

Free Exchanges

Exchange for a different size or color

Full Refund

Get your money back hassle-free

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be:

  • In original packaging
  • Unused and in the same condition as received
  • Accompanied by the original receipt or proof of purchase
How to Return an Item
  1. Contact Us: Email us at [email protected] with your order number and reason for return
  2. Get Return Label: We'll send you a prepaid return shipping label
  3. Pack Your Item: Place the item in its original packaging
  4. Ship It: Drop off the package at the nearest carrier location
  5. Receive Refund: Once we receive and inspect the item, we'll process your refund
Refund Processing

Once we receive your return, we'll inspect it and notify you of the status. If approved:

  • Refunds will be processed within 5-7 business days
  • The refund will be applied to your original payment method
  • Depending on your bank, it may take an additional 2-10 business days to appear
Non-Returnable Items

Some items cannot be returned, including:

  • Gift cards
  • Downloadable products
  • Personal care items (for hygiene reasons)
  • Items marked as "Final Sale"
  • Custom or personalized items
Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately. We'll arrange for a replacement or full refund at no additional cost.

Please include photos of the damaged item and packaging when contacting us.

Need Help?

If you have any questions about returns or need assistance, our customer support team is here to help.

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